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The adoption of AI has spread to manufacturing operations and their supply chains, despite cybersecurity and other concerns. Ultimately, the move is meant to “augment” the supply chain management and manufacturing processes.

AI is now being used in every aspect of managing supply chain and manufacturing operations, says Chris Noyes, a senior manager with Deloitte Consulting LLP. Product development is using natural language processing on social media data to understand customer feedback. Logistics managers are using advanced optimization algorithms to find better network configurations. […]

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