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Neal Cross is the former Managing Director and Chief Innovation Officer of DBS Bank and a strong advocate for innovation thinking and culture.

Cross is driving the bank’s innovation agenda regionally, as DBS moves to shape the future of banking, to enhance customer experience and better engage customers in the digital landscape. Cross has more than 20 years’ experience in technology, innovation and financial services. Working with internal stakeholders and external collaborators, he charts the innovation roadmap for DBS to enhance customer experience and better engage the bank’s customers in the digital landscape.

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